Terms and Conditions

Legal agreement governing your relationship with Sagada Steep

Contact Information

Sagada Steep

145 Mabini Street, Poblacion

Makati 1210, Philippines

Phone: +63 2 8892 7146

Email: [email protected]

Binding Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and Sagada Steep. By accessing our website, submitting inquiries, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree to these Terms and Conditions, you must not access or use our website or services. These terms supplement and work in conjunction with our Privacy Policy, Cookie Policy, and Terms of Service.

Effective date: November 25, 2024

User Obligations and Responsibilities

1. Legal Compliance

You agree to comply with all applicable laws and regulations when using our services:

  • You must be at least 18 years of age or have parental/guardian consent to use our services
  • You will not use our services for any unlawful purpose or to violate any local, national, or international laws
  • You will comply with all Philippine laws, including data protection and consumer protection regulations
  • You will respect intellectual property rights and not infringe on copyrights, trademarks, or patents
  • You will not engage in any activity that could harm our business reputation or operations

2. Prohibited Activities and Behaviors

When using our website and services, you must not:

  • Provide false, inaccurate, or misleading information in any communication or form submission
  • Impersonate any person or entity, or falsely claim an affiliation with any person or organization
  • Engage in any fraudulent activity or attempt to defraud Sagada Steep or other users
  • Harass, threaten, or intimidate our staff or other users
  • Attempt to gain unauthorized access to our systems, networks, or data
  • Use automated systems (bots, scrapers, etc.) to access or extract content from our website
  • Interfere with or disrupt the integrity or performance of our website or services
  • Transmit any viruses, malware, or harmful code

3. Content Guidelines and Restrictions

When communicating with us or submitting content:

  • You may not submit content that is defamatory, obscene, abusive, or offensive
  • You may not submit content that violates the rights of any third party
  • You may not submit content that contains confidential information of others without permission
  • You are responsible for the accuracy and legality of any information you provide
  • You retain ownership of content you submit, but grant us a license to use it for service delivery

4. Age Restrictions and Requirements

Our services are intended for adults and business entities. If you are under 18 years of age, you must have explicit permission from a parent or legal guardian before using our services or submitting any personal information. We do not knowingly collect information from minors without parental consent. By using our services, you represent that you meet these age requirements.

Additional User Responsibilities

1. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Sagada Steep, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights. This indemnification obligation survives the termination of your use of our services.

2. Privacy and Data Protection Compliance

You acknowledge and agree that:

  • You have read and understood our Privacy Policy
  • You consent to the collection and use of your information as described in our Privacy Policy
  • You will not submit personal data of third parties without their consent
  • You are responsible for ensuring any data you provide complies with applicable data protection laws
  • You understand that we process data in accordance with Philippine data protection regulations

3. Third-Party Interactions

Our services may involve interactions with third-party suppliers, partners, or service providers (such as tea cultivar sources or agricultural suppliers). You acknowledge that we are not responsible for the actions, products, or services of these third parties. Any agreements or transactions you enter into with third parties recommended through our services are solely between you and that third party.

4. Professional Responsibility

You acknowledge that our consulting and advisory services provide information and guidance, but ultimate business decisions and implementations are your responsibility. You agree to conduct your own due diligence, consult with appropriate professionals (legal, financial, agricultural, etc.), and make independent assessments before acting on our recommendations.

Liability and Warranties

1. Disclaimer of Warranties

Our services and website are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

  • The accuracy, completeness, or reliability of information provided on our website
  • The uninterrupted or error-free operation of our website or services
  • The results or outcomes you may achieve from using our services
  • The fitness of our services for any particular purpose
  • The merchantability or quality of any products or services recommended through our consulting

We disclaim all implied warranties to the fullest extent permitted by law.

2. Limitation of Liability

To the maximum extent permitted by law, Sagada Steep shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from your use or inability to use our services
  • Damages resulting from errors, omissions, or inaccuracies in our content or services
  • Damages arising from decisions made based on our recommendations or information

Our total liability for any claims arising from your use of our services shall not exceed the fees you paid for those specific services, or ₱10,000, whichever is less.

3. Consequential Damages Exclusion

You acknowledge that agricultural and business ventures involve inherent risks. We are not responsible for crop failures, market fluctuations, business losses, or any other consequential damages that may result from implementing recommendations provided through our services. Our consulting provides guidance based on current knowledge and conditions, but we cannot guarantee specific outcomes or results.

4. Force Majeure Provisions

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, internet or telecommunications failures, epidemics, or other force majeure events. In such cases, our obligations will be suspended for the duration of the event.

Legal Information and Dispute Resolution

1. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. You agree that any legal action or proceeding arising from or relating to these terms or your use of our services shall be brought exclusively in the courts of Makati City, Philippines. You consent to the personal jurisdiction of such courts and waive any objection to venue.

2. Dispute Resolution Procedures

Before initiating any formal legal proceedings, we encourage the following dispute resolution process:

  • Informal Resolution: Contact us directly to discuss your concerns. Many disputes can be resolved through direct communication
  • Mediation: If informal resolution fails, we may agree to mediation by a neutral third party
  • Arbitration: For disputes involving service agreements exceeding ₱100,000, parties may agree to binding arbitration under Philippine arbitration rules
  • Litigation: As a last resort, disputes may be resolved through the Philippine court system

3. Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provisions, which shall remain in full force and effect.

4. Terms Modification Policy

We reserve the right to modify, update, or replace these Terms and Conditions at any time. We will provide notice of material changes by updating the "Effective date" at the top of this page and, where appropriate, by sending notice to the email address you have provided to us. Changes become effective immediately upon posting unless otherwise specified. Your continued use of our services after changes are posted constitutes acceptance of the revised terms. We recommend reviewing these terms periodically.

5. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Terms of Service, constitute the entire agreement between you and Sagada Steep regarding your use of our website and services, and supersede all prior or contemporaneous communications and proposals. Any separate service agreements for specific consulting, formulation, or training services will supplement but not replace these terms.

Questions About These Terms?

If you have any questions or concerns about these Terms and Conditions, please contact us. We are committed to addressing your inquiries clearly and promptly.

Email: [email protected]

Phone: +63 2 8892 7146

Address: 145 Mabini Street, Poblacion, Makati 1210, Philippines